Privacy Policy

Last updated: November 7, 2025

At TikTak.live, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interactive gaming platform for TikTok Live streamers.

1. Information We Collect

1.1 Information You Provide

When you use TikTak.live, we may collect:

• TikTok Username: To connect your live stream to our games
• Email Address: For account creation, authentication, and transactional emails (Pro plan)
• Payment Information: Processed securely by Stripe (we never store credit card numbers)
• Account Preferences: Game settings, customization choices

1.2 Automatically Collected Information

When you access our platform, we automatically collect:

• Device Information: Browser type, operating system, screen resolution
• Usage Data: Pages viewed, games played, session duration, clicks
• IP Address: For security, rate limiting, and geographic analytics
• Cookies: See our Cookie Policy below

1.3 TikTok Live Data

When you connect to TikTok Live, we receive:

• Viewer Interactions: Usernames of gift senders, comment authors, and likers (publicly visible on TikTok)
• Gift Events: Gift type and value (used to trigger in-game actions)
• Live Stream Status: Whether your stream is active or ended

Note: We only process this data in real-time during your live stream. We do not permanently store viewer personal data except aggregated statistics (e.g., "50 gifts received").

2. How We Use Your Information

We use collected information to:

• ✅ Provide and maintain our interactive gaming service
• ✅ Process payments and manage subscriptions
• ✅ Send transactional emails (payment confirmations, password resets)
• ✅ Improve our games and user experience
• ✅ Detect and prevent fraud, abuse, and security issues
• ✅ Comply with legal obligations
• ✅ Respond to customer support requests
• ✅ Send marketing emails (only with your consent; you can unsubscribe anytime)

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

3.1 Service Providers

• Stripe: Payment processing (PCI-DSS compliant)
• SendGrid/Mailgun: Transactional emails
• Google Analytics: Anonymous usage statistics
• Sentry: Error tracking (anonymized)
• Cloud Hosting: Servers that host our service

3.2 Legal Requirements

We may disclose your information if required by law, court order, or to:

• Comply with legal process
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Prevent fraud or security threats

3.3 Business Transfers

If TikTak.live is acquired or merged, your information may be transferred to the new owner (you will be notified via email).

4. Data Retention

We retain your personal data only as long as necessary:

• Active Accounts: Until you close your account
• Closed Accounts: 90 days (for fraud prevention and legal compliance)
• Live Stream Data: Real-time only; not permanently stored
• Transaction Records: 7 years (tax and legal requirements)
• Anonymous Analytics: Indefinitely (no personal identifiers)

5. Your Rights (GDPR & CCPA)

You have the following rights:

5.1 Access & Portability

You can request a copy of your personal data in machine-readable format (JSON).

5.2 Correction

You can update your email, username, or preferences in your account settings.

5.3 Deletion

You can request deletion of your account and all associated data. Email us at privacy@tiktag.live with subject "Delete My Data".

5.4 Opt-Out of Marketing

Click "Unsubscribe" in any marketing email, or email unsubscribe@tiktag.live.

5.5 Do Not Sell (CCPA)

We do not sell your personal data. California residents can verify this by contacting us.

5.6 Lodge a Complaint

EU residents can file a complaint with their local Data Protection Authority.

6. Cookie Policy

We use cookies to:

• Essential Cookies: Authentication, session management (required for service to function)
• Analytics Cookies: Google Analytics (anonymous usage stats)
• Preference Cookies: Remember your game settings

You can disable cookies in your browser settings, but this may limit functionality.

7. Data Security

We implement industry-standard security measures:

• ✅ HTTPS/TLS encryption for all data in transit
• ✅ Password hashing (bcrypt)
• ✅ JWT authentication with 2-hour expiry
• ✅ Rate limiting to prevent abuse
• ✅ Regular security audits
• ✅ Restricted database access

However, no method of transmission over the internet is 100% secure. Use TikTak.live at your own risk.

8. Children's Privacy

TikTak.live is not intended for children under 13 (or 16 in the EU). We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately at privacy@tiktag.live, and we will delete it.

9. International Data Transfers

Our servers may be located in various countries. By using TikTak.live, you consent to the transfer of your information to countries outside your residence, including the United States. We ensure adequate safeguards (e.g., Standard Contractual Clauses) for EU data transfers.

10. Third-Party Links

Our site may contain links to TikTok and other third-party services. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be notified via email.

12. Contact Us